Delivery and Returns

Deliveries to UK mainland only.

For UK mainland deliveries, postage will be charged at cost PLUS a fee for packaging and handling. The postage cost per item should be shown at the checkout, if it is not, please email sales@mcscom.co.uk. All items will be sent by Interlink courier and will be insured for the full replacement value of the item. MCS Technology Ltd reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.
We try to process and dispatch all orders placed before 2pm on a next working day service, any orders placed after 2pm will be dispatched the following working day.

For assistance with delivery, please contact sales@mcscom.co.uk

For returns, please contact on returns@mcscom.co.uk and we will verify and issue you an RMA number.  Without an RMA number we cannot process. Returns postage is paid for by the customer unless prior agreement from management is made.

You must inform us within 3 working days, if the goods are lost or damaged in transit, so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

Proof of delivery supplied by our delivery company, is sufficient evidence to establish that goods have been received.

 

The buyer must alway ensure that adequate backup of any computer device is carried out on a regular basis.  MCS is not responsible for data loss or lack of data backup provision.  If units are sent to us for review or repair, then the customer must make sure that they have adequate backup copies as data integrity cannot be guaranteed by us. 

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